Since someone asks me about what kind of work VA do? I will personally address 3 things that you must know about VA works
The First thing you need to know about Virtual Assistant is Social Media Management.
You may think that hanging out on social media is awesome and personal.
And who would want to outsource that?
But Social media stops being fun for your clients when it takes too much time away from their business and from working on revenue sources with a higher Return on Investment.
Although there are Many benefits to having an active Social Media presence, there is a lot to know if you want to do it right, and you need to learn something new almost every day if you want to stay up-to-date.
By managing a few Social Media Profiles, and only add to those as you get familiar with the work. For example,.you could start with Facebook and Instagram.
Once you have those two profiles up-and-running, you can add Pinterest Twitter, LinkedIn or any other social platform that applies to your client's business.
You may think that hanging out on social media is awesome and personal.
And who would want to outsource that?
But Social media stops being fun for your clients when it takes too much time away from their business and from working on revenue sources with a higher Return on Investment.
Although there are Many benefits to having an active Social Media presence, there is a lot to know if you want to do it right, and you need to learn something new almost every day if you want to stay up-to-date.
By managing a few Social Media Profiles, and only add to those as you get familiar with the work. For example,.you could start with Facebook and Instagram.
Once you have those two profiles up-and-running, you can add Pinterest Twitter, LinkedIn or any other social platform that applies to your client's business.
The Second thing you need to know is Blog Management.
You may think that there's nothing much to do when you're blogging.
You just type your thoughts away, and then you hit publish right? that may be the case when you're blogging as a part of your hobby.
But when you blogging becomes a business, there are quite a few moving parts to keep track of behind the scenes.
A good blog manager starts by putting together an editorial calendar.
That way, your client doesn't have to scramble for a post idea at the last minute.
If you client's blog also accept guest submissions, then you'll have to coordinate with guest writers - from pitching topics, to following up on deadlines and setting up cross-promotion once the post is published.
Now here comes the Third thing you must know and that is Customer Service
Hope you Learn Something.
If you client's blog also accept guest submissions, then you'll have to coordinate with guest writers - from pitching topics, to following up on deadlines and setting up cross-promotion once the post is published.
Now here comes the Third thing you must know and that is Customer Service
This task is a particularly crucial one to outsource to a VA, especially if dealing with customers is eating up a good chunk of the time a solopreneur could use to create products or services or even strategize for their business.
Here are a few things that a virtual assistant can take care of, when it comes to customer service:
- Onboarding new clients (this could also include creating personalized welcome packets);
- Responding to recurring customer inquiries (including creating canned email responses or an FAQ page with the answers to the most common questions);
- Regularly checking in with long-term clients (you need to make sure they’re still satisfied with what they’re getting);
- Dealing with customer complaints and refund requests. (They do happen!)
Hope you Learn Something.
